Every home will suffer from mold infestation from time to time, due to the presence of moisture. Mold is toxic to your health so it’s important to hire professionals for mold remediation. In order to hire the right company, you should be prepared with the right questions to ask.
To improve your chances of hiring the right company, it’s advisable to interview between 3 to 5 companies. This will also improve your chances of getting a more favorable cost estimate. Interviewing can help you gauge the suitability of the company based on their willingness to answer questions and provide information such as references.
With these few tips in mind, the following are some interview questions that will help you to choose the right mold remediation company:
- Are you a certified mold remediation professional?
Usually, mold inspectors and remediators need to be certified by some select organizations and health bodies. The remediation company also needs an operating license, which should be issued by local authorities. Ask to see these licenses and certifications.
- How long have you been a mold remediator?
Employees who have been carrying out mold remediation for a longer time are more likely to do a better the job, making your home safer.
- Do you have any references?
References are important as they will always prepare you for what to expect in terms of work ethic and quality of work. Contact a few prior customers to get their opinion before you decide on the company to hire.
- Do you work on ventilation systems?
Mold found in ventilation and air conditioning systems can be breathed in and cause respiratory complications. To ensure your ventilation system is scrubbed free of mold, ensure the professionals you are hiring have performed remediation on air ducts.
- What guarantees do I have while working with you?
Conducting home tests after remediation should be part of the process, as this will allow you to gauge how likely the problem recurs. Find out what will happen if you find mold after the remediation is completed.
- What are your costs?
Costs will differ from one company to another, but should not be starkly different from what competitors are offering. Some companies will also charge for consultation, while others might not. Find out all these factors and compare the total cost against your budget.
- Can you provide documentation for insurance claims?
If you intend to claim payment from your insurer, ensure the remediation service can provide the required documentation. Some insurers also have preferred remediation services that they recommend, so it’s a great idea to check with them before you hire.